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Confidentiality policy

Welcome to the loom.ua online store, hereinafter referred to as LOOM or loom.ua website


Read our Privacy Policy carefully.


This Privacy Policy explains our rules for the collection, use and dissemination of information that you can transfer to our site and is valid for the entire site loom.ua. The user has all the rights to protect his personal data, which are provided for by the current legislation of Ukraine, in particular, the Law of Ukraine "On the Protection of Personal Data".

Personal data can be used for the following purposes:


  • provision of Services to the User;
  • identification of the User;
  • interaction with the User;
  • sending the user advertising materials, information and requests;
  • conducting statistical and other studies;
  • processing of User’s payments;
  • monitoring of the User’s operations in order to prevent fraud, illegal actions.

lOOM may collect personal information that you voluntarily provide when:


  • ordering goods;
  • participating in a lottery or competition;
  • filling out our questionnaires and questionnaires;
  • registering a subscriber on our website;
  • communicating with us by post or email or by phone onu.

The site loom.ua including collects, processes and stores the following data:


  • your last name, first name , middle name;
  • postal and email address;
  • phone number;
  • shopping history;
  • chat conversations, your complaints regarding our products or services;
  • your contact in any other way with us;
  • a list of products offered to you during advertising campaigns.

Information is not transmitted or disclosed to third parties and its use is limited to the purposes for which the information was collected in accordance with the provisions of this Privacy Policy. Disclosure of information in accordance with reasonable and applicable requirements of the law is not considered a violation of obligations. The User agrees to the transfer of his data to the Site in order to fulfill the concluded agreements and the obligations assumed by the Site to sell and deliver goods to the User, as well as for advertising purposes.


The consent of the User is expressed in indicating information in the appropriate boxes when placing an order. The Site is not responsible for the information provided by the User on the Site in a public form.


Cookies, information about visits. When you visit our site, we send one or more cookies to your computer or other device. Cookies are used to improve the quality of the services provided: save user settings, track user-specific trends, for example, the most popular pages.


The site loom.ua also uses cookies in advertising services, and also transmits them, including cross-border, to manage ads on sites across the Internet. When accessing our Site through a browser, application or other client, our servers automatically record and transmit certain information in order to fulfill the agreements concluded. These server logs may contain information such as the IP address, browser type and language, the date and time of the request, and one or more cookies that can be used to determine your browser or account.


Other sites. This privacy policy applies only to loom.ua. We do not control sites that use information from our site or which are linked from our site. These sites may place their own cookies on your computer, collect data, or request personal information from you.


Newsletters:


  • When registering on the Site you agree to receive advertising and informational mailings from us.
  • The specified newsletters contain information about products, upcoming promotions, draws and other events of the Site.
  • You can unsubscribe from the newsletter at any the moment by clicking on the appropriate link in the letter or by writing to the support team.
  • Newsletters are sent in the form of a letter to the email address and / or short message (sms) to the phone number that you specified during registration or in your Personal Account .

Advertising and information materials can be provided in the form of paper, printing and souvenir products, invested in customer orders and delivered to the specified mailing address in the form of letters and parcels. In addition, the information we collect can be used for the following purposes: Delivery, support, protection and improvement of our Site, as well as the development of new services. Protection of the rights and property of loom.ua and our users. Before using the information for purposes other than stated during its collection, we will ask you for permission to use it.


The site loom.ua processes personal information on its servers in different countries. In some cases, user personal information is processed outside the user's country.


Providing access to information. We do not disclose personal information of users to companies, organizations and individuals who are not associated with the site loom.ua, except for the following cases: The user gave his consent.


We can provide information about you companies, organizations or individuals who are not affiliated with loom.ua, if you have consented to it. For processing by third parties.


As required by law. We have reasonable grounds to believe that the access, use, storage or disclosure of such information is reasonably necessary in order to:


  • Comply with any applicable laws, regulations, legal process requirements or a valid request from government agencies.
  • Compliance with the current Terms and Conditions of Sale of Goods and Services, including the investigation of potential violations.
  • Detection and prevention of fraudulent activities, as well as resolving security problems and resolving technical problems.
  • Protection from an immediate threat of harm to the rights, property or safety of loom.ua, its users or the public, as required or permitted by law.

Change of personal data.


The user can at any time change (update, add) Personal data in the Personal Account. The user at any time has the right to delete Personal Data by sending a written application to the company’s email address. The User guarantees that all Personal Data is up-to-date and does not apply to third parties. Compliance This Privacy Policy expresses the basic principles of the use of information by LOOM.


By accessing this site, browsing and using it, or providing LOOM with your personal information, you agree to the terms of this Policy confidentiality. If you do not agree to these terms, please do not provide us with your personal information. We regularly review compliance with this Privacy Policy. Having received a formal complaint in writing, we consider it our duty to contact the user who submitted the complaint about his complaints or concerns. We will work with relevant regulatory authorities, including local data protection authorities, to resolve the issues of transferring personal data that cannot be resolved between loom.ua and a private person. Change of privacy policy.


The site loom.ua has the right to make changes and additions to this privacy policy. All updates and additions to the privacy policy are published on this page.